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FAQs

Get answers to our most common questions about CNA classes, MedTech training, and phlebotomy courses.
Diligent Hands FAQs
Learn more about starting a career as CNA, MedTech, or phlebotomist.

We work hard to provide our students with the information they need to launch successful careers in the medical field. Our courses focus on compassionate care and transforming what's possible with individual care.

  • 2050 Art Museum Dr
    Ste 104
    Jacksonville, Florida 32207

  • No. You do not have to have a high school diploma to become a CNA.

    Although, certain facilities may require you to have one to work.

  • The original class price is $220.

    We offer a public assistance discount. Those who receive public assistance receive $40 off the total cost of the class. Students must provide proof of public assistance must be provided.

    We do offer specials on occasion! The public assistance discount cannot be applied to any monthly special.

  • A $50 non-refundable deposit is required to secure your seat in the class. The deposit does go towards the balance of the course.

    If at any time you pay your deposit and cannot make your original class date, we ask that you give at least a 24-hour notice. Things happen, and we are all human.

    We give you a one-time reschedule date that allows you to sit in another class. If you can not make the rescheduled class, you will have to pay another $50 deposit.

  • No. We are exclusively a training facility. Diligent Hands CNA Prep & CPR Training doesn't perform any state testing.

  • The Florida Board of Nursing conducts all examinations to become a Certified Nursing Assistant.

    The $155 fee is paid to Prometric and the Livescan service provider.

  • We recommend using Acumen on Normandy, which administers the Florida Board of Nursing Certified Nurse's Assistant examination in Jacksonville, Florida.

    If you do not live in Jacksonville, we do offer assistance in finding a testing facility in your city.

  • We accept cash app: $DiligentHandsCNA

    PayPal: diligenthands316@gmail.com

    Apple Pay: Call 904-982-0355


    If you want to arrange an alternative payment method, please call 904-982-0355.

  • We do offer job placement assistance.

    Diligent Hands partners with Brooks Home Health, but we do not guarantee you a job.

    Students must still go through an interview process.

  • We keep a monthly schedule posted on both our Facebook & Instagram pages.

    To accommodate individuals working full time, we have evening classes every other week and weekend classes Saturday and Sunday from 10:30 am to 3:30 pm.

  • Yes, our business number is 904-414-6800.

  • All classes both in-person and online are NON-REFUNDABLE! All deposits are NON_REFUNDABLE! If you are unable to make a class, we allow ONE FREE deposit transfer to a new class date of choice that is convenient for you for up to 60 days out from original scheduled date. Online classes are NON-REFUNDABLE once you have started online class. If you have any technical issues, we ask that you clear and turn off any caches' and cookies or try a different web browser (example: FireFox, Chrome, Explorer, etc.) Please allow a 72 hour (3 days) turn around time for any technical support questions, concerns, or issues.

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Start your career in the medical field!
Our Jacksonville CNA training goes further to help compassionate caregivers thrive in the healthcare industry.